By Edwin M on 27 June 2019 | Purchase not verified

Absolutely the worst experience in buying a car I have ever had. We agreed a price over the phone after viewing it earlier that day. The deal was done and I was giving my card details over the phone for payment, only for the MANAGER to cancel my payment whilst literally on the phone and offered the car to someone who just walked in and interrupted the phone call. I was absolutely lost for words. I have never experienced such an unprofessional approach in business in my life and clearly don’t care about customers, apart from taking your money. I would not trust them at all, and I would strongly recommend NOT buying from them.

Reply from Lincoln Marks Motor Co on 11/07/19

Dear Mr M , We feel that your review is an unfair representation of the circumstances . You had previously viewed the car and had opportunity to buy it ,we explained that we had a number of interested parties .On the day in question when you were attempting to leave your deposit over the phone someone else was in the office with the funds . YOUR CARD WAS NOT ACCEPTED by the card payment terminal and as the other customer was walking out we decided to take his his payment rather than keep trying your card . You also you indicated that the car was for your girlfriend and she hadn't viewed it yet which had a bearing on our decision . We are very sorry that we disappointed you but feel you have left out critical information in your review due to missing the car , we always set out to deal with customers honestly and fairly as our other reviews can show . Lincoln Marks

By Jon S on 05 December 2018 | Purchase not verified

Excellent no pressure service when I went to view the car. Small issue discovered when I collected the car which was resolved with no problems.